More Signal.
Less Noise.

Comprehensive Solutions, Best-in-Class People and exceptionally Managed Services
for Higher Education
and Public Sectors

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Higher Education

Creating Digital Transformation, Architecting Student Experiences across the Full Student Lifecycle (prospect to alumni), Managing multiple complex Constituent relationships and transforming IT into innovation enablers.

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Public Sector

Engage and respond to Citizens and their changing needs, create prosperous and smart communities, build trade and investments, and seamlessly manage your grants from creation to application to disbursement.

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Advanced CRM solutions that redefine constituent experiences and customer engagements.

Powered by Microsoft’s Dynamics 365, Azure Cloud and Dataverse, our products provide exceptional capabilities of omnichannel communication, process automation, insightful analytics and powerful AI.

We are researchers, innovators and achievers driving CRM towards its next generation.

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Recruit better prospects, admit seamlessly regardless of the award type, retain and empower more students to succeed, predict outcomes, and engage alumni and Donors with a Full
Lifecycle Constituent Relationship Management solution designed for Higher Education.

Increase your student success

Our Offerings



Empower and galvanize citizens
with an A.I.-driven 311 service center in a box with
multichannel contact center, service request and fieldwork order management solutions to
create smarter and more engaged communities and empowered Municipality staff

Enhance your citizen engagement

Our Offerings



Create prosperous communities with a CRM Built specifically for economic development professionals at the local, regional or state level. Foster relationships and manage client services,
job creation projects, leasing, trade and investment opportunities and the disbursement of grants.

Streamline your processes



AI power your fundraising efforts and maximize engagement and gift results with our Donor management solution,
which extends the Microsoft Not-for-profit accelerator while offering solutions for Fundraisers, Executives, Membership and Events management, payment processing and regulatory reporting while offering integration to leading financial systems.

Engage and retain donors


The Foundry was the proud recipient of the 2019 Microsoft Impact Innovation award for Education for our full student lifecycle CRM product, greymatter. Since its launch in 2011, greymatter has been growing its footprint across multiple higher education institutions throughout the U.S. and Canada. 

Our awards speak to the quality of our solutions and the innovation they bring to our clients. After being named a Microsoft Strategic Partner in 2016, Frequency Foundry has since expanded our business across industries and through focused verticals to grow the footprint of our Higher Education, Public, and Not-for-profit sector products. 

Athabasca University

Athabasca University Brings the World Closer with greymatter

Athabasca University (AU), located 145 kilometres north of Edmonton, Alberta, Canada, has a long history of educational innovation, including 50 years’ specialization in distance and distribution learning as well as the introduction of the world’s first online MBA program in 1994.

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Thompson Rivers

TRU Transforms Business of Higher Education with greymatter

As workforces are experiencing consequential changes during COVID-19, the demand for higher education continues to rise significantly.

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Langara College

Langara College greymatter Implementation Project

Overview With the aim of competing for a larger market share of international students, Langara College turned to Frequency Foundry (“Foundry”) and greymatter to enhance their international education (IE) team’s efforts in attracting, recruiting, admitting, and retaining students from around the globe.

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Simon Fraser University

Simon Fraser University

Frequency Foundry Inc. implemented a Cloud contact solution for Simon Fraser University (SFU). The software of choice for performing SFU’s required functionalities was Telax.

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Gibson Energy

Gibson Energy

Overview Frequency Foundry established, implemented and supported a strategic Customer Relationship Management Program for Gibson Energy. Key themes and issues were identified, resulting in the need for a customer relationship management (CRM) system that would help the company with organization, sales and the prediction of industry trends. As an organization that had grown through acquisitions […]

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Frequency Foundry has been very responsive to our unique needs and has an excellent understanding of the post-secondary education sector. This was, by far, the smoothest implementation of software we’ve ever experienced. Frequency Foundry clearly knew what was most important and helped us focus on that. We continue to work with them on expanding our student support center technologies and processes. I would not hesitate to recommend other higher education institutions to work with Frequency Foundry.